Please be aware that we operate on a tight schedule, so your appointment will only be secured once you confirm.

Appointment Cancellation Policy:

Let us know of your cancellation at least 3 days in advance for a no cost cancellation.

For a cancellation within 24-72 hours of your appointment, we will charge $20 for late cancellation.

Cancellations within 24 hours will be considered a no show and must be paid in full unless an emergency, unexpected, or uncontrollable circumstance can be proven.

(RM Skincare & Aromatherapy reserves all rights to cover our loss by charging you the full amount for our services under normal circumstances if you are a no show)

Late Arrivals:

Arrival after 15 minutes, may affect the allotted time of the service.

Your facial type may be changed to avoid delays for other guests.

We will make every effort to accommodate guests for their full appointment time but this may not always be possible.

For all customers we understand many unexpected situations can occur such as delays due to traffic, finding a parking spot…etc.

So please plan accordingly.